IT & Workplace Partner for Growing Startups

One Partner.
Everything Your Team Needs.

From device procurement and configuration to Welcome Kits and warranty support — SRGM Infotech handles your entire IT and workplace operations so your team stays focused on what matters.

1× Partner for Everything
24hr Backup Dispatch SLA
Pan-IN Delivery Coverage
0% Hidden Markup
Live Operations
Active
💻
3 laptops configured & dispatched Dell XPS 15 · Bengaluru, Mumbai, Pune
2h ago
🎁
Welcome Kit delivered Priya S. · Day 1 ready ✓
4h ago
🛡️
Warranty claim resolved HP EliteBook · Dell ProSupport
1d ago
🔄
Device recovered on exit Asset #0142 back in pool
1d ago
SLA Performance
This Month
Device Configuration98%
On-Time Delivery96%
Warranty Response100%
Asset Register Accuracy100%
Services Covered
All-in-One
💻 Procurement ⚙️ Configuration 🚚 Logistics 🏷️ Asset Tagging 🛡️ Warranty 🔄 Backup Pool 🎁 Welcome Kits 📋 Registry
The Problem

Growing fast — with no one owning IT ops.

With every new hire comes a set of operational tasks nobody officially owns — and everyone quietly absorbs. These are not failures. They are the natural result of a lean team scaling without a dedicated IT function.

🕐

Last-minute device purchases under time pressure — leaving little room to evaluate options, negotiate pricing, or ensure the right configuration

🔧

Warranty claims and hardware issues that sit in a grey zone — no dedicated owner, no process, just whoever picks it up that day

📊

Asset records that start well and gradually fall behind — because updating a spreadsheet is always the last priority when the team is heads-down

👋

Onboarding experiences that vary hire to hire — depending on how prepared the team happened to be that week

🔄

Reverse logistics on exits that relies on trust rather than a structured process — with devices occasionally slipping through the cracks

None of these are failures. SRGM Infotech fills exactly this gap — so your team never has to absorb these tasks again.

Before vs After

What changes when you work with us

A direct comparison of how your operations look today versus what they look like with SRGM Infotech as your partner.

⚠  What Happens Today
✦  With SRGM Infotech
Devices sourced under time pressure — options and pricing not fully evaluated
Procurement from OEM and authorised retailers at best available rates with proper spec matching
Configuration handled internally — inconsistent across hires and time-consuming
Every device pre-configured to company standards before it leaves our facility
New hire spends Day 1 setting up their machine instead of getting productive
Device arrives ready — software, policies, and access all in place. Open and work.
Delivery co-ordinated ad hoc — timelines uncertain, especially for remote employees
SLA-backed pan-India delivery with end-to-end tracking on every shipment
Asset records on shared Excel — updates get delayed or missed under workload
Live asset register maintained by us — updated within 24 hours of every change
Warranty and repair issues handled by whoever has bandwidth — no fixed process
Fully owned by SRGM Infotech — from logging the claim to resolution, every time
Hardware breakdowns mean extended downtime while repair is arranged
Pre-configured backup machine dispatched within 24 hours of a major failure
Exit device recovery depends on co-ordination with the departing employee
Structured reverse logistics — pickup scheduled, device inspected, register updated
Welcome Kit sourced and assembled internally — inconsistent and time-intensive
End-to-end sourced, personalised, and delivered to the employee before Day 1
Multiple vendors for devices, logistics, support — no single owner
One partner, one invoice, complete accountability
What We Do

Everything your IT & workplace operations need

One partner handling the full lifecycle — from the moment you approve a hire to the day they exit.

💻
Procurement
  • Laptops & peripherals via direct OEM tie-ups — Dell, HP, Lenovo, Apple
  • Configuration-matched to your exact specs
  • Multi-vendor sourcing — no single-point stock risk
  • Transparent pricing; we match rates or tell you honestly
⚙️
Configuration
  • OS imaging & Windows activation with your Microsoft licences
  • Domain join / Azure AD enrolment (zero credential retention)
  • Full software stack pre-installed — VPN, MDM, productivity tools
  • BIOS hardening per your IT policy, tested before dispatch
  • Turnaround: 24–48 hrs standard; same-day for pre-approved images
🚚
Delivery & Reverse Logistics
  • Pan-India via DTDC or Bluedart — metro and Tier 2/3 covered
  • OEM-grade packaging — foam-lined, zero transit damage
  • Real-time tracking shared with HR and employee directly
  • Proof of delivery and condition-at-receipt documentation
  • Exit pickups scheduled and co-ordinated end-to-end
🏷️
Asset Tagging & Registry
  • Tamper-evident serialised tags on every device before dispatch
  • Live register: Asset ID, Serial, Config, Employee, Warranty Expiry, Status
  • Updated within 24 hours of every change — always audit-ready
  • Cloud ITAM upgrade available for fleets over 150 devices
🔄
Backup Machine Pool
  • Pre-configured buffer stock maintained at our facility
  • Sized at 3–5% of your active fleet
  • Major breakdown? Backup dispatched within 24 hours
  • Employee downtime measured in hours, not days
🛡️
Warranty & Hardware Support
  • All OEM claims handled by us — you never call a helpdesk again
  • Dell ProSupport, HP Care Pack, Lenovo Premier, Apple — all covered
  • Proactive expiry alerts before warranties lapse
  • Post-warranty repairs at pass-through cost — no hidden markup
  • Optional: Annual Maintenance Contracts at negotiated fleet rates
🎁
Welcome Kits & Employee Experience
  • Ergonomic chairs & work tables — delivered and assembled on site
  • Branded stationery — notebooks, pens, desk organisers
  • ID cards (hologram/QR), lanyards, card holders, access pouches
  • Personalised items — mugs, mouse pads, laptop sleeves, T-shirts
  • Tech accessories — webcam, keyboard, mouse, monitor stand, USB hub
  • Festival hampers — Diwali, Holi, Christmas — shipped pan-India
How We Work

Up and running in one week

Getting started is low-risk and straightforward. No lengthy onboarding. No disruption to your team.

1
Week 1
Free Audit
We review your current setup — fleet size, locations, configs, and pain points. No cost, no commitment.
2
Week 1–2
Onboarding & Setup
Asset register created. Standard config agreed. Credentials onboarded securely. SLAs agreed in writing.
3
From Week 2
You Request. We Execute.
New hire, breakdown, exit pickup, Welcome Kit — raise a request and we handle everything end-to-end.
Always
One Point of Contact
A named person who knows your account, your standards, and your team. Not a ticket number.
Why SRGM Infotech

What makes us different

We are not a hardware vendor. We are an operations partner — accountable for everything that happens to your assets from Day 1 to offboarding.

🪟 Single Window

Procurement, config, delivery, support, warranty, Welcome Kits. One partner. One invoice. One relationship for your Finance team.

💎 Transparent Pricing

Disclosed margins on procurement. Pass-through actuals on support. No surprises — ever — on any invoice we raise.

🤝 OEM-Backed

Direct partnerships with Dell, HP, Lenovo, and Apple — faster warranty resolution and deal pricing most companies never get on their own.

⏱ SLA-Committed

Every service has a defined, written turnaround time. We do not make promises we cannot keep.

📈 Scales With You

Built to handle 3 joiners a month or 30 — without you feeling the operational difference as your team grows.

🔒 Secure by Default

Zero credential retention policy. NDA signed before onboarding. BIOS hardening and MDM enrolment as standard on every device.

Pricing

Simple, honest, and flexible

No rigid contracts before you have seen how we work. Start where it makes sense for your stage and scale with us.

Transactional
Best for: Early stage / unpredictable hiring
Pay per device procured, per configuration done, per shipment made. No monthly commitment. Start with a single order and see how we work.
Hybrid
Best for: Growing teams with seasonal spikes
Retainer base for ongoing ops combined with transactional billing for surge hiring periods or one-time Welcome Kit campaigns.

Hardware support billed at pass-through actuals + agreed co-ordination fee  ·  Welcome Kits priced per order with volume discounts  ·  Custom pricing sheet for your exact team size — no generic rate card

The Return

What you get back

Your Time
No more founder or HR hours lost to device logistics every single week
🚀
Faster Onboarding
Configured machine and Welcome Kit at the employee's door before Day 1
🔒
Zero Asset Leakage
Structured tagging, tracking, and offboarding — nothing goes missing
🌟
Day 1 Experience
First impressions that reflect the company you are actually building
Get in Touch

Give us 30 minutes.
No commitment.

We audit your current setup, identify the gaps, and put together a proposal specific to your team — size, locations, hiring pace, and pain points. If it makes sense to work together, we move forward. If not, you walk away with a clearer picture of your operations.

📧
info@srgminfotech.com
👤
pawan@srgminfotech.com
📞
+91 96508 23007

Request a Free Audit

Tell us a bit about your team and we'll be in touch within one business day.